Service Hotline:86-028-65592188 | 中文

Current Location: Home > Service
Address:

2406, the 2nd Division

Central Road, Wuhou District,

Chengdu, Sichuan

Phone / Fax:

+86-028-65592188

+86-028-65592155

+86-028-65592058

E-mail:

shijiepower@163.com

In order to serve the clients better, guarantee the legitimate interest of the clients, ravel out the concerns of the clients and create brand name, enhance brand awareness, establish the corporate image, we advocate the spirit of “ Pursue high quality, Make the clients satisfied”, adhere to the principle of “Most favorable price, Most considerate service and Most reliable quality” and make the following solemn promises:

 

1.Product quality:

1.1There are quality records and testing materials concerning the manufacturing and testing of the product.

1.2 Clients are sincerely welcomed to join in the whole process of product performance test. The product will be packed for delivery only after it is confirmed qualified.

 

2.Product price:

2.1 All the materials selected for the system are with high quality and famous brands in order to guarantee the products with high reliability and advanced nature.

2.2 Under the condition of equal competition, we sincerely provide product with most favorable price to the client based on that the technical performance of the product will not be degraded and the product components will not be changed.

 

3. Date of delivery

3.1 Date of birth: in accordance with the demand of the client, when special requirement occurs, such as, earlier completion, we will organize the manufacturing and installation specially to meet the need of the client.

3.2 We will provide the following documents when the product is delivered:

①Technical maintenance manual

②General assembly drawing

③Manual and manufacturers of the bought-in components

④List of the expendable parts and spare parts. A certain amount of spare parts are provided.

 

4. After-sales service

4.1 Service guideline: fast, decisive, accurate, considerate, thorough

4.2 Service objective: make the client satisfied with the quality service

4.3 Service efficiency: When the equipment failures occurs within the warranty period or after the warranty period, the supplier will send the maintenance personnel to the site and work on the maintenance with 48 hours upon receiving the notice. Service will not end until the client gets satisfied.

4.4 Service principle: There is a one-year warranty of the product. The supplier provides free repair and replacement within the warranty period.

 

When the components are broken due to product quality or the components are broken after the warranty period, the accessories will be charged at cost price. When the equipment is broken due to human factor of the demander, the repair or accessories of the demanders will be charged at cost price.

 

Technical service on site will be provided according to the requirement of the demanders. Demanders will conduct the installation, commissioning of individual system and complete system, trial production according to the technical materials and drawings of the supplier.

 

Meet the requirements of the demanders on the accessories any time.







 

Address: Room 2406, No. 2, Central Branch Road, Wuhou District, Chengdu, Sichuan Province Zip: 610041 Tel 028 -65592188, 65592155,65592058 Fax :028 -65592188-607 E-mail: shijiepower@163.com
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